Richmond, Virginia

Please provide 24 hours notice if it is necessary to reschedule or cancel an appointment.

For clients who have no showed, canceled, or rescheduled more than once within 24 hours of their scheduled appointment, we will be requiring a 50% deposit towards you next service upon booking, regardless of the type of service.  The deposit will go towards your appointment or will be refunded provided you cancel with at least 24 hours notice.  If you need to reschedule, please give us at least 24 hours notice and we will gladly apply your deposit to your next appointment.

We firmly believe in the value of your time and make a conscious effort to avoid long waiting periods in the salon. If you are more than 15 minutes late, we reserve the right to reschedule or amend your appointment. If time is critical to your schedule on a particular day, please make us aware of your time constraint when scheduling your appointment. We will do our best to accommodate you.  You are responsible for your appointment regardless of whether a confirmation is received.

We have clients who are waiting and will happily fill your appointment time if they are given enough notice.